Building Client Relationships - from First Contact to Sale

London
30 September 2010

***** DO NOT ENTER ANYTHING HERE OR REMOVE THIS BLOCK. THIS IS A HACK TO USE STYLESHEET TO CONTROL THE LAYOUT ****

Learning outcomes:

• Maximising your personal impact
• Effective preparation and follow up for networking events
• Learning how to "work a room"
• Using questioning techniques to identify the disciplines required to maximise value from client contacts
• Indentifying the disciplines required to maximise value from client contacts
• Understanding the use and impact of marketing "tools"

Course dates & venues

Course tutors

• Chris Scoble,
  CLUB VITA LLP

A graduate of Cambridge University, Chris Scoble has more than 25 years of experience in senior positions, including extensive periods with Barclays Bank in Madrid, Milan and London. he was later Head of Europeon Marketing and Communications at both Dewey & LeBoeuf and Orrick and he is now a consultant for law firms worldwide, advising on strategy and marketing and how to win new work.

Chris is a trainer in sales and business development to some of the most successful law firms worldwide.

He has published a number of articles in industry magazines and journals, and is regularly invited to speak at events arranged by organisations such as The Law Society, Professional Services Marketing Group, Iberian Lawyer and Legal Marketing Italia.